Refund Policy

Dear Customer,

Before you order our product, please review our website, videos and mounting instruction guides to get all insights of our 5-inch Multiple RAC and to make sure you will enjoy and understand it.

You will receive your 5-inch Multiple RAC in a transparent clamshell protected by additional packaging material in a box. The transparent clamshell packaging allows you to see our product without breaking the seal to open it.

Return Policy

1. Our return policy lasts 10 business days. If 10 business days have gone by since your purchase, unfortunately, we are not offering a refund or exchange.

2. To be eligible for a return, the RAC must be unopened, unused and in the same condition that you received it. It must also be in the original packaging.

3. To complete your return, please enclose the receipt of your purchase.

Refunds (if applicable)

1. Once your return is received, we will send you an email to notify you that we have received your returned item and that we will refund it, provided that the RAC has been returned in its original clamshell packaging, the seal has not been opened and that the RAC has not been used.

2. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or Missing Refunds (if applicable)

1. If you have not received a refund yet, please first check your bank account again.

2. Then contact your credit card company, it may take some time before your refund is officially posted.

3. Next contact your bank. Your card issuer might require some processing time before a refund is posted.

4. If you have done all of this and you still have not received your refund yet, please contact us at inquiries@amazingsecurity.life.

Shipping

1. To return your product, please mail the RAC to:

2. You would be responsible for paying for your own shipping costs for returning the RAC. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if it has not been paid by you in advance.

3. Please consider using a trackable shipping service or purchasing shipping insurance since we cannot guarantee that we will receive your returned item.

Thank you so much for your understanding.

Sincerely,

Amazing Security Group, Inc.